Seamless Management of Electronic Communication Retention
The Online API Toolkit manages electronic communication retention and seamlessly integrates document management across the entire web site. It also flawlessly incorporates department-specific, high priority business applications while maintaining a consistent look and feel without changing existing applications.
Documents and data can be retrieved from our hosted platform and delivered directly inside our customers application,
Example 1:
our customers use a popular SaaS based CRM software tool providing their sales team in the field with an instant view of their customer's activity, contacts and opportunities, when they click on the link for Invoices, they are instantly provided with our docHarbor interface through the API toolkit.Business Benefit
The salesperson is now enabled to see their clients purchasing activity and latest invoices.
Example 2:
our customers finance team use a leading finance accounts package, in their reports application, invoices, credits and statements have a hyperlink, when they need to view a document they click on the relevant document hyperlink and the document is instantly provided on screen from the API that is embedded between their package and our docHarbor repository.Business Benefit
The credit control person can send a replica invoice document to a customer using docHarbor whilst chasing payment over the phone, instantly retrieved and delivered using email without ever leaving their accounts package.
- Web services interface allows applications to use standard web integration technology
- No docHarbor Online software needs to be installed and maintained on company websites
- API's are built using HTTP(s) protocol within a Secure Socket Layer (SSL) environment
- Integration at various levels within the application with tight security and document access controls
